Support And Service

Cray Research systems install base in the ’90s

This chart shows the approximate installed base of active Cray Research systems during the 1990s. The  data that shows the XMP (red) being phased out in favour of the YMP (green) and the rise of the smaller J90 and EL systems (orange and yellow) in the later 1990s. The peek system install base in 1996 being …

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Cray Customer Service – Memories (1979 to 2014) by Charles Clark

Cray Customer Service – Memories (1979 to 2014) a personal memoir by Charles “Charlie” Clark I have seen lots of articles on Cray Supercomputers, their design. development, uses and installations, but I haven’t seen too much documented on the WEB about the Cray Engineers and Analysts who supported these systems in the field so I …

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Static can kill delicate electronics

Static can kill delicate electronics. From Cray Channels CC_V4_N4 “Cray Research’s new system test equipment focuses on quality.” The company’s newly-established in house system test facility includes a JEOL Scanning Electron Microscope (SEM) and a Tracor Northern Xray spectrum analyzer. The SEM and X-ray spectrum analyzer units together offer an extremely wide magnification range (10 to 180,000 times …

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Cray System Service snapshots 1989 and 1996 with remote support information.

When you pay a few million $£€ for a supercomputer you expect great service. Here are a couple of service snapshots:   An article about the introduction of the on-site module tester for XMP boards. From Volume 6 No 1 – Jan/Feb 1986 of Cray Interface The on site testing and repair procedures are described …

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Lists of Cray publications and Technical manuals

Lists of publications known to exist from CMU and other sources. 04_Hardware_Publications_By_Part_Number_ 05_Hardware_Publications_By_Hardware_Groups_Another_Version 06_Hardware_Publication_Bibliography 02_1972_to_1996_Cray_Research_Manual_List 02_1996_to_2000_Cray_Research_Manual_List_within_SGI List of technical manuals available in .pdf form – If the one you want is not linked under the machine page contact us for a copy. 004-2081-002-Scientific_libraries_Reference_Manual_Vol1.pdf 004-2151-002-Scientific_libraries_User_Guide.pdf 004-2178-002 Cray T3E C and C++ optimisation Guide.pdf 004-2179-005 Cray Standard …

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Cray System Installation photos

Getting a new machine is always an exciting moment for customers and the installation engineer’s who often spend many hours testing and configuring the systems ready for acceptance. Your install picture are solicited for this entry. Email over to the contact address. Jim Reports : Here is a picture of me installing the J90 at the …

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Cray Systems for Customers – Extracts from Cray Channels

The Cray Channels magazine provides some insight into the customer and applications that used Cray Research Supecomputers. The Corporate Register section often listed customer orders and installation of Cray systems around the world. These have been extracted and are presented here for review. Further data analysis can be found on the Cray Channels Organisation page. …

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